Frequently Asked Questions
What exactly is a NuLook Finish?
The NuLook finish is a revolutionary chemical compound that coats existing surfaces, bonds to them, and creates a durable new exterior. In the process, minor defects such as burns, scratches and other issues can be camouflaged or repaired, leaving the surface completely transformed.
Will this finish crack or peel off?
No. NuLook Finishes come with a 5-year guarantee against peeling and faulty adhesion. Properly cared for, there’s no reason your NuLook finish won’t last 10, 15 years or even longer. We began installing these finishes in 1992, and many of our first installations are still holding up beautifully.
Can I really save money with NuLook?
Absolutely! Replacing countertops, bathtubs, vanities, or ceramic tile can be very expensive. Besides the cost of the new fixtures themselves, there are time and labor costs as well. When all is said and done, NuLook customers often save up to 70% off the cost of replacement. When you consider that our finishes are completed in a matter of hours – instead of days or weeks for new countertops or tubs – the convenience factor saves you even more.
But how good can a coating actually look? Won’t people be able to tell?
Have a look at our gallery – those finishes look beautiful, if we do say so ourselves! The NuLook finish can be done in virtually any color or texture, made to look like a variety of natural materials. And once applied, we defy anyone to tell that our surfaces have been refinished. Above all, we guarantee your complete satisfaction with our craftsmanship. Your fixtures will be beautiful, durable, and up to the highest quality standards.
Do you offer free estimates? Can I see your product before making a decision?
Yes. Prior to any job a Design Consultant will discuss design options, budgets, and other issues you should consider. You’ll also be able to see samples of our finish right in your home, under the very lighting your finish will be seen under. There is never any cost or obligation for this consultation.
How soon can a job be scheduled?
With such high demand we often require a two-week waiting period, but not always.
How long does the finishing process take?
The finishing process for any fixture usually takes 4-6 hours to complete. Sometimes an additional short visit is needed for buffing on countertops to complete the finish. Once a finish is applied it usually takes between 24-48 hours before normal use can resume.
What kind of surfaces can NuLOOK's finishes be applied to?
NuLOOK finishes are incredibly versatile. They can be applied to tubs made of fiberglass, porcelain, ceramic, and metal; ceramic tile, and counters made of Formica, laminate, Corian, cultured marble, or high-gloss granite.
How many color choices do I have?
NuLook color choices are virtually unlimited. We can color match to a specific color depending on what kind of design approach you are hoping to achieve. We’ll create a custom finish that blends with any décor and perfectly reflects your taste and sense of style.
Do you offer touch-up work instead of entire finishing?
Unfortunately, no. There just isn’t a way to apply our finish to a small area of your surface and have it blend well. But the good news is that minor cracks and imperfections are fixed as part of a complete finish project.
How long after the new finish can I use my fixture?
While our crew will be in your home for only a few hours on a single day, (and possibly a brief return visit to buff) your finish will still need some time to dry and reach it’s full strength. Countertops and vanities are usually ready for use within 48-72 hours, while tubs and tile may be ready in as little as 24 hours. Compare this to the week-long upheaval of construction crews tearing out old tubs and countertops and installing replacements.
Will there be an odor?
There may be an odor during the finishing process, but it is not harmful, and dissipates rapidly once the application process is complete.
Are NuLook finishes difficult to maintain? How Long do they last?
NuLook finishes are designed to be just like new fixtures. The exception is that while natural stone countertops can sometimes be difficult to maintain in pristine condition, NuLook finishes are simple and easy to keep up.
As with replacement fixtures, the key to a long-lasting finish is to avoid activities that can cause damage and to maintain a clean surface using non-abrasive cleansers. And just like any other surface, you want to avoid high heat, sharp object or dropping anything heavy on the surface.
Given proper care, NuLook finishes can last 10, 15 years or even longer.
Do you have a warranty or guarantee?
Absolutely! Each NuLOOK finish comes with a 5-year warranty against peeling and faulty adhesion. In addition, we offer a satisfaction guarantee on craftsmanship.
Will you work with my remodeler or Interior Designer?
Of course! We work with a variety of designers and building professionals on a regular basis to provide the best in design and functionality at minimal cost.
What am I missing? There must be a “catch”!
No catch at all – unless you just really want to spend a lot more money. The whole point of using NuLOOK is that you get to experience the same colors, styles, and durability as you would with replacement, but without the big price or long process.
Need more information? Click here to request our information packet, including free samples, or to schedule your no-cost, no-obligation consultation where you can see our finishes firsthand in the comfort of your own home.
